Website Accessibility Statement

Effective Date: 16th July 2026

Review Date: 15th July 2027

The Museum seeks to align with the Web Content Accessibility Guidelines (WCAG) Version 2.1 Level AA and will continue to review future accessibility standards as part of its ongoing digital improvement programme.

Many historic publications were produced long before modern digital accessibility standards existed. Where archived documents are not fully accessible, the Museum will make reasonable efforts to provide the information in an accessible alternative format upon request, whilst progressively improving archive accessibility over time.

1. Our Commitment

The Royal Signals Museum is committed to ensuring that our website is accessible to as
many people as reasonably possible, regardless of disability, age, technology or
individual circumstances.

We recognise that accessibility is an ongoing process rather than a one-time exercise
and are committed to continually improving the usability and accessibility of our online
services.

2. Accessibility Standards

We aim to design, develop and maintain our website in accordance with the principles
of inclusive design and, where reasonably practicable, to conform with the Web

Content Accessibility Guidelines (WCAG) Version 2.1, Level AA.

These internationally recognised standards help ensure that digital content is
accessible to people using a wide range of devices and assistive technologies.

3. Accessibility Features

Where reasonably practicable, our website seeks to provide:
• clear, consistent navigation;
• logical page structure and headings;
• readable fonts and appropriate colour contrast;
• keyboard-accessible functionality;
• meaningful alternative text for images where appropriate;
• descriptive links and buttons;
• compatibility with commonly used screen readers and other assistive
technologies;
• responsive layouts for desktop, tablet and mobile devices.

4. Browser and Device Compatibility

Our website is designed to operate on current versions of the major web browsers,
including:
• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Apple Safari

The website is also designed to function across a range of desktop computers, tablets
and mobile devices.

5. Known Accessibility Limitations

Although we strive to make all content accessible, some limitations may remain.
For example:
• certain historic documents, archive material or scanned publications may not be
fully accessible;
• some historic images may not contain alternative text where no meaningful
description exists;
• third-party content or embedded services may not always meet the same
accessibility standards as the Museum’s own content.

Where accessibility barriers are identified, we will seek to improve them whenever
reasonably practicable.

6. Alternative Formats
If you require information published on our website in an alternative format, we will
make reasonable efforts to provide it where possible.
Alternative formats may include:
• accessible PDF;
• large print;
• plain text;
• alternative electronic formats.

Please contact us using the details below.

7. Reporting Accessibility Issues

If you experience any difficulty accessing information on our website, or believe that
content is not accessible, we encourage you to let us know.

Please provide:
• the webpage or document concerned;
• a description of the issue;
• the format you require (where applicable);
• your contact details if you would like a response.
We aim to acknowledge accessibility enquiries within five working days and respond
as quickly as reasonably practicable.

8. Contact Details

Email: director@royalsignalsmuseum.co.uk

Post:
General Curator
Royal Signals Museum
Blandford Camp
Blandford Forum
Dorset
DT11 8RH
Telephone: 01258 482266

9. Enforcement Procedure

If you are dissatisfied with our response to an accessibility concern, you may seek
further advice from the Equality Advisory and Support Service (EASS), which provides
independent advice and support on issues relating to equality and accessibility.
Information is available via:
https://www.equalityadvisoryservice.com/

10. Continuous Improvement

The Museum is committed to continually reviewing and improving the accessibility of its
website.

Accessibility considerations are taken into account when:
• developing new website content;
• introducing new digital services;
• reviewing existing webpages;
• updating downloadable documents where reasonably practicable.

Where issues are identified, they will be prioritised according to their impact on users
and addressed as part of the Museum’s ongoing website maintenance programme.

11. Statement Review

This Accessibility Statement is reviewed at least annually, or sooner where significant
changes are made to the website or relevant accessibility standards.

Version Control
Version Date Author Summary
2.0
1 July
2026

Neil
Penny
Updated to reflect current accessibility guidance and
ongoing commitment to inclusive digital services.